Privacy Policy
Last Updated: January 30, 2026
1. Introduction
Traccurate LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Contact Information:
- Company Name: Traccurate LLC
- Address: 41 State Street, Suite 112, Albany, NY 12207, USA
- Email: anna.webanalytics@gmail.com
This policy complies with applicable data protection laws including the General Data Protection Regulation (GDPR) for European users, the California Consumer Privacy Act (CCPA), and other relevant US state and federal regulations.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment and billing information
- Communications you send to us
- Information you provide when requesting support or services
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Referring URLs and pages visited
- Date and time of access
- Cookies and similar tracking technologies (see Section 7)
- Usage data and analytics information
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Business partners and affiliates
- Service providers
- Public databases
- Social media platforms (if you choose to connect)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries, send updates, and provide customer support
- Transactions: To process payments and fulfill orders
- Personalization: To customize your experience and provide relevant content
- Analytics: To analyze usage patterns and improve our website and services
- Security: To protect against fraud, unauthorized access, and other security issues
- Legal Compliance: To comply with legal obligations and enforce our terms
- Marketing: To send promotional materials (with your consent where required)
Legal Bases for Processing (GDPR)
For users in the European Economic Area (EEA), we process personal data based on:
- Consent: Where you have given explicit consent
- Contract: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business purposes, provided your rights don't override these interests
- Legal Obligation: To comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Hosting and cloud storage providers
- Analytics providers
- Customer support services
- Marketing and email service providers
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Transfers
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Prevent fraud or security issues
- Protect the rights and safety of our users and others
4.4 With Your Consent
We may share information with third parties when you have given us explicit consent to do so.
5. International Data Transfers
If you are located outside the United States, please be aware that information we collect may be transferred to, processed, and stored in the United States or other countries.
For users in the EEA, we ensure adequate protection of your data through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions
- Other legally approved transfer mechanisms
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods vary depending on:
- The nature of the information
- The purposes for which it was collected
- Legal and regulatory requirements
- Our legitimate business needs
When we no longer need your information, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Functional Cookies: Enable personalization and enhanced features
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Please note that disabling certain cookies may limit website functionality.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
8. Your Privacy Rights
8.1 Rights for All Users
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
8.2 Additional Rights for EEA Users (GDPR)
If you are in the EEA, you have additional rights:
- Right to Restriction: Request restriction of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Lodge a Complaint: File a complaint with your local data protection authority
8.3 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose, and sell
- Request deletion of your personal information
- Opt-out of the sale or sharing of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
- Correct inaccurate personal information
- Limit use and disclosure of sensitive personal information
8.4 Other US State Privacy Rights
Residents of certain US states (including Virginia, Colorado, Connecticut, Utah, and others) may have additional privacy rights under applicable state laws.
Exercising Your Rights
To exercise any of these rights, please contact us at anna.webanalytics@gmail.com. We will respond to your request within the timeframes required by applicable law (generally 30-45 days).
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 16, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending you an email notification (if we have your email address)
- Other appropriate means as required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Traccurate LLC
- Address: 41 State Street, Suite 112, Albany, NY 12207, USA
- Email: anna.webanalytics@gmail.com
For EEA Users
If you are located in the EEA and have concerns about our data practices, you also have the right to lodge a complaint with your local supervisory authority.
15. Specific Jurisdiction Notices
15.1 California Privacy Notice
This section applies to California residents and supplements the information in this Privacy Policy.
Categories of Personal Information We Collect:
- Identifiers (name, email, IP address)
- Commercial information (purchase history, preferences)
- Internet activity (browsing history, interactions with our website)
- Geolocation data
- Professional information
- Inferences drawn from the above
Sources: Directly from you, automatically through website usage, from third parties
Business Purposes: As described in Section 3
Disclosure: We share information with service providers, as described in Section 4
Sale of Personal Information: We do not sell personal information
Your Rights: As described in Section 8.3
15.2 Nevada Privacy Notice
Nevada residents have the right to opt-out of the sale of certain personal information to third parties. We do not currently sell personal information as defined under Nevada law. If you have questions, contact us at anna.webanalytics@gmail.com.
15.3 EEA Representative
For questions about our processing of personal data from the EEA, you may contact us at anna.webanalytics@gmail.com.
Effective Date: January 30, 2026
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.